Frequency Ask Questions

El sitio web de socios no es ni tiene aplicación móvil. Non obstante, puede instalarla en cualquier dispositivo (tablet, móvil u ordenador) como si fuese una aplicación nativa del sistema debido a que está hecha con tecnología WPA (Aplicación Web Progresiva).

Mientras navega por el sitio web de socios, el propio navegador le debería proponer la instalación de la app de socios de forma automática. Sin embargo si este no fuese el caso, no importa, puede instalarla igualmente de forma manual de dos formas, dependiendo si lo hace desde un ordenador u outro dispositivo (móvil o tablet):

  • En ordenador: Pulse el icono (un pc con flecha para abajo) de la barra superior en el lado derecho

  • En otros dispositivos: Pulse el icono de configuración (Tres puntos). Ir a guardar y compartir. Allí ya aparece la opción de: Instalar WPA Socios Aira

        

This website is available on two languages: Spanish and Galician. Use the language flags top menu to change the actual language

All sections of this website are private are therefore for the exclusive use of registered users.

You can request registration as a user if you are an AIRA SCG customer, through the registration form.

Using the top menu Sign In and indicating the email and password you set in the registration process.

If you do not remember your password, you can change it using option Reset password

In the top menu of FAQs, you can find a series of questions related to the operation of the website.

You can also find help by clicking the icon , which will take you to frequently asked questions organized by category.

If this is not enough, you can contact the IT department using the contact top menú

It is important to make sure that you indicate a correct e-mail in this form, as this will be where the answer to the problem raised will be sent.

Yes. The book includes all the treatments started, that is, with a covered treatment start date.

If at the time the book is generated there are unfinished treatments, they will appear in the book with the completion date covered with NO. When these treatments are finished, when the book is regenerated, they will already appear with their completion date in it.

It is important to take into account that in the end all the treatments must be finished in the book, since they all end at some point and that it will be necessary to generate the book again so that they can be transferred with their completion date.

Please, see ours FAQ How treatments book works? if you need to understand how really works