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When the medicines used in the treatment come from the veterinarian's medicine cabinet, the date of the prescription is automatically established as the start date of the treatment. It is understood that the veterinarian has already started the treatment by applying the first dose.

In the event that all the medications in the prescription have a duration of one day, the date of the prescription will also be automatically established as the end date of treatment. It is understood that either the veterinarian has already finished the treatment or it will end that day anyway.

If a treatment starts and ends automatically in this way, nothing should be done with it and the treatment book will be ready to be transferred.

These treatments are still on the website and the easiest way to find them is by ordering the treatments by end date or using the finished treatments filter.

Keep in mind that unfinished treatments also appear in the treatment book and that they should be given the date of completion where appropriate.

Please, see ours FAQ There may be unfinished treatments in the treatment book? if you need to understand how really works

You must go to the list of treatments through the menu Treatments

If you get a notice that you have to set the start date, you don't have it set and you must use the existing form to set it:

If you see treatments, the start date has been set correctly.

If you do not see any treatments, you have to take into account that the treatments are generated the day after the date of the prescription:

Each treatment must correspond to a different prescription number; therefore, in the exceptional case that a treatment for which a prescription has not been issued (as we know is the case for blue tongue) needs to be recorded in the book, it will have to create one manually.

Because the prescription number cannot be repeated, and is a mandatory field, the recommendation is to use a pattern that indicates the diagnosis and the date, e.g:

  • Num. Recipe: 02012025
  • Diagnosis: Blue Tongue

With this method:

  • To search for all blue tongue treatments, just enter blue tongue in the search engine
  • To search for a treatment from January 2, 2025, just enter 02012025 in the search engine

It is possible if you are searching for a not existing treatment. Make sure it exist. You can use the recipe number to find it.

Also it is possible you are trying to find an archived treatment then sorry about that. It is no possible to recover it by yourself, please, request to recovery it using the contact top menu or by email soporte@aira.es

Please, see ours FAQ How treatments works? if you need to understand how really works

It is possible if you are starting right now and/or get your first recipe just today. Then do not worry, tomorrow will be automatically here for you.

Also it is possible that the recipe data do not exist in our systems then you can create new one manually. Please, see ours FAQ How treatments works? if you need to understand how really works

A treatment cannot be deleted but can be archived. In this case, it will disappear from the website but still remains in our databases and can be restored

It is possible archived a treatment (Maybe because it was not applied) but it is no possible to recover it by yourself, in that case, request to recovery it using the contact top menu or by email soporte@aira.es

To archive a treatment you need to search it, go for detail view, click on edit button, check the the mark to archive and click on save button

The archived treatments will not be available on new generated treatments book but will still remains if was already generated. Please, see ours FAQ How treatments book works? and/or How treatments works? if you need to understand how really works